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Business process

Integration & Back Office

Operating the middleware and back-office interfaces that connect BSS with finance, partners and other enterprise systems.

MiddlewareMessagingFile transferMonitoringTraceability
24 × 7Interfaces always monitored
End to endEvery transaction traceable
ReprocessFailed messages safely

Building blocks

Integration services

Orchestrate calls between systems and transform data.

Messaging

Queues and topics for reliable asynchronous delivery.

Caching

Shared in-memory data for fast lookups.

File transfer

Secure scheduled file exchange with partners and back-office systems.

Monitoring

Health checks and alerts on services, queues and files.

Transaction logging

A shared logging framework to trace every request end to end.

Back-office integration flow

  1. 1
    Collect

    Gather data from BSS for finance and other back-office systems.

  2. 2
    Process

    Validate, transform and enrich it.

  3. 3
    Deliver

    Send by API or file and confirm receipt.

  4. 4
    Reconcile

    Compare sent and received totals; handle errors.

KPIs

Standards & references

TMF Open APIsStandard interfaces between systems
TMF688Event Management API

Related pages

This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.