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Business process

Payments & Finance

Receiving invoices into accounts, processing real-time and batch payments, payment orders, refunds and financial postings.

Receive invoicesReal-time paymentsBatch paymentsRefundsPostings
Real timeCard and wallet payments
BatchBank and lockbox files
BalancedEvery day, every account

Payments and finance workflow

  1. 1
    Receive invoices

    Apply charges, credits and taxes from the bill run to each account balance.

  2. 2
    Real-time payment

    Authorise and apply card, wallet and online payments immediately.

  3. 3
    Batch payment

    Load bank, direct-debit and lockbox files; match and apply.

  4. 4
    Payment orders

    Create and manage scheduled and automatic payment instructions.

  5. 5
    Allocation

    Allocate payments to open items by agreed rules.

  6. 6
    Refunds & adjustments

    Return money or correct balances with approvals.

  7. 7
    Post to ledger

    Post all movements to the general ledger.

Exceptions

Unidentified payments

Payments that cannot be matched go to a suspense queue for investigation.

Reversals

Bounced or charged-back payments are reversed and the account is re-opened for collection.

Daily balancing

Totals in billing, payments and ledger are compared every day.

KPIs

Standards & references

TMF676Payment Management API
TMF670Payment Methods API
PCI DSSCard data security

Related pages

This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.