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Business process

Roaming Partner Management

Running inbound and outbound roaming: data exchange with partners, error handling, settlement and launching new roaming agreements.

Inbound (incollect)Outbound (outcollect)Error handlingNew partners
Two flowsVisitors and own customers abroad
DailyFile exchange with partners
MonthlySettlement

Inbound roaming (own customers abroad)

  1. 1
    Receive files

    Usage files from partner networks arrive via the clearing house.

  2. 2
    Validate

    Check format and content; reject errors back to the partner.

  3. 3
    Rate

    Charge the customer under their roaming plan.

  4. 4
    Settle

    Pay the partner the wholesale amount.

Outbound roaming (visitors on our network)

  1. 1
    Collect

    Record visitors' usage from the network.

  2. 2
    Create files

    Build files per partner and send them.

  3. 3
    Handle returns

    Correct records the partner rejects and resend.

  4. 4
    Invoice

    Invoice partners for the wholesale amount.

Launching a roaming partner

  1. 1
    Agreement

    Sign the commercial and technical agreement.

  2. 2
    Configure

    Set up partner data, tariffs and network routing.

  3. 3
    Test

    Exchange test files and test calls.

  4. 4
    Launch

    Go live and monitor.

KPIs

Standards & references

GSMA TD.57TAP3
GSMA TD.32RAP
GSMA TD.35NRTRDE

Related pages

This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.