Defining, building and running the reports the business relies on, across finance, billing, care, orders, usage and roaming.
A business owner describes the need and its use.
Check existing reports and data availability.
Design, build and test the report.
The owner signs off the results.
Publish and schedule distribution.
Revenue, receivables, payments and ledger reconciliation.
Bill run results, adjustments and variances.
Contacts, tickets, satisfaction.
Volumes, cycle times, fallout.
Traffic by service and segment.
Partner volumes, voucher sales and redemption.
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.