A new practice built on 20+ years of designing BSS/OSS platforms for Tier-1 operators, and building privacy-first mobile apps. Explore the reference library, see the apps, or talk to us about your next platform.
Architecture delivered for Tier-1 operators across
From a blank page to a live, carrier-grade BSS, and from enterprise architecture to an app in your pocket.
Generic, vendor-neutral references for the complete telecom business stack: architecture, use cases, case studies and a deep-dive for every module.
End-to-end functional architecture — every BSS module across 6 layers, from channels to revenue.
Read →Security, resilience, scalability, DR, observability, compliance and CI/CD for telecom platforms.
Read →110 use cases across 13 categories, covering the full subscriber and operational lifecycle.
Read →30 AI/ML use cases across 7 domains, from revenue assurance and fraud to generative AI.
Read →Legacy monolith to cloud-native microservices: roadmap, Strangler Fig pattern, risks and KPIs.
Read →Pros, cons, risk matrix and a decision framework for running B2B and B2C on one BSS.
Read →How real-time charging works: balances, reservations, free units, vouchers and the notifications that keep subscribers informed.
Read →How 5G changes charging: the service-based architecture, the converged charging function, network slices and new ways to make money from the network.
Read →How operators charge each other when subscribers roam or calls cross networks: data exchange files, clearing houses, settlement and fraud control.
Read →Running many brands, partners and large business customers on one BSS: tenant separation, wholesale models and account hierarchies.
Read →How telecom offers are built: bundles, allowances, discounts and promotions, and how they flow from the catalog to rating and the bill.
Read →The money side of billing after the invoice: disputes and credits, payment plans, collection, and telecom taxes.
Read →A proven, generic method for moving customers, products and balances from legacy BSS to a new platform with confidence: framework, validation, quality gates and cutover.
Read →The life of devices and SIMs in BSS: retail kits, pairing devices with SIMs, locking and unlocking, blocking stolen devices, financing and returns.
Read →The rules that make account balances right: how payments are allocated, how charges are prorated, and how refunds, credits and memos work.
Read →A practical method for the high-level architecture (HLA) of a large BSS programme: key decisions, architecture levels, coexistence with legacy, information models and traceability.
Read →Generic, eTOM-aligned business processes for every BSS area, from order to cash: workflows, roles, exceptions and KPIs.
Proven, generic patterns for using machine learning and generative AI in billing, ordering and operations, with lessons from real programmes.
Catching bill errors before invoices go out: combining known checks with machine learning that finds new, unexpected discrepancies.
Read →Using machine learning on metrics, logs and counters to spot problems in charging, provisioning and billing early, and to find the cause faster.
Read →Why orders fail between capture and activation, and how analytics and machine learning predict, explain and reduce fallout.
Read →New to the terms? See the telecom & AI glossary.
Useful everyday apps, built with the same engineering discipline as carrier-grade systems. Your data stays on your phone wherever possible.
MeetRecap records your in-person meetings, turns speech into text right on your phone, and writes a clear summary: what was decided, who does what, and by when.
Turn any book into a story told aloud. Scan the pages of a printed book with your camera, open your own book files or pick a free classic, and TaleTeller reads it to you.
See what you spend every day on Amazon, Flipkart, Myntra, Swiggy, Best Buy and more, from the payment alerts your bank and UPI apps send. Everything stays on your phone.
An independent telecom and software practice helping operators, MVNOs and digital brands design, build and modernise their platforms.
BSS/OSS architecture, greenfield and brownfield builds, TOGAF-based enterprise architecture.
Digital transformation, data migration, telecom use cases and practical AI/ML.
Privacy-first Android and iPhone apps with cloud back ends and AI features.
Designing a new BSS, migrating from legacy, adding AI, or building an app?
Get in touch →