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Use case · Number Portability

Port-in (Transfer In)

Subscriber transfers their existing number to this network from another carrier.

MNPOrder CaptureProvisioningResource MgmtBilling
CustomerPrimary actor
Number PortabilityCategory
5Modules involved

At a glance

Trigger

Customer moves their number from another operator

Primary actor

Customer

Outcome

Number now served by this network; billing running

Main flow

The usual path from start to finish.

  1. 1
    Check eligibility and validate donor account details

  2. 2
    Capture port-in order

  3. 3
    Send port request to the clearing house

  4. 4
    Agree cutover window

  5. 5
    Activate number on this network and confirm

  6. 6
    Create billing account and start billing from the cutover date

Exceptions & alternate flows

Rejected by donor

Fix details and resubmit

Delayed

Temporary number until cutover

Systems & modules involved

MNPOrder CaptureProvisioningResource MgmtBilling

Business rules

KPIs to watch

Standards & references

National MNP rulesRegulator and clearing-house specifications

Related pages

Mobile Number Portability→Order Capture→Provisioning & Activation→Resource Management→Next: Port-out (Transfer Out)→Telecom Use Case Library→

This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.