Use case · Network & Provisioning
Service Activation on Network
New subscriber's service activated on network elements after order fulfilment.
Order MgmtProvisioningCore NetworkBilling
Provisioning systemPrimary actor
Network & ProvisioningCategory
4Modules involved
At a glance
TriggerOrder ready for fulfilment
Primary actorProvisioning system
OutcomeCustomer can use the network; billing started
Main flow
The usual path from start to finish.
- 1
Create subscriber in network databases - 2
Activate voice, data and messaging services - 3
Set policy and quality profile - 4
- 5
Send the activation date to billing so recurring charges start from the right day - 6
Report completion to the order
Exceptions & alternate flows
Network element errorRetry or fallout queue
Systems & modules involved
Order MgmtProvisioningCore NetworkBilling
Business rules
- Every step confirmed or rolled back
- Charging set up before service use
- Emergency access always kept
KPIs to watch
- Provisioning success rate
- Activation time
- Fallout rate
Standards & references
TMF640Service Activation
TMF641Service Ordering
3GPPNetwork subscriber data
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.