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Use case · Contract Management

Contract Generation at Activation

Contract document generated automatically on new service activation.

Contract MgmtOrder MgmtTemplate Mgmt
SystemPrimary actor
Contract ManagementCategory
3Modules involved

At a glance

Trigger

New service activated

Primary actor

System

Outcome

Every new service has a contract

Main flow

The usual path from start to finish.

  1. 1
    Collect order, plan and customer data

  2. 2
    Pick the right contract template

  3. 3
    Generate contract document

  4. 4
    Store in document management

  5. 5
    Send to customer

Exceptions & alternate flows

Template missing for a new offer

Hold and alert

Systems & modules involved

Contract MgmtOrder MgmtTemplate Mgmt

Business rules

KPIs to watch

Standards & references

TMF651Agreement Management
TMF667Document Management

Related pages

Contract Management→Order Management→Template Management→Next: Digital Contract Signing→Telecom Use Case Library→

This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.