Use case · Operations & Reporting
Daily Sales Report
Operations reviews daily activation, revenue and device sales figures.
ReportingBillingOrder Mgmt
OperationsPrimary actor
Operations & ReportingCategory
3Modules involved
At a glance
OutcomeTeams start the day with yesterday's numbers
Main flow
The usual path from start to finish.
- 1
Collect activations, orders and device sales - 2
Calculate revenue by channel - 3
Compare with target and last period - 4
- 5
Exceptions & alternate flows
Data lateShow last update time
Systems & modules involved
ReportingBillingOrder Mgmt
Business rules
- One governed definition per metric
- Personal data masked for analytics
- Audit trail for access and changes
KPIs to watch
- Report timeliness
- Mean time to detect and resolve
- Audit findings
Standards & references
TMF642Alarm Management
eTOMEnterprise processes
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.