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Use case · Inventory & Fulfilment

Device Dispatch to Subscriber

Physical device dispatched to subscriber's address after order confirmation.

Order MgmtStock MgmtLogistics
Warehouse / logisticsPrimary actor
Inventory & FulfilmentCategory
3Modules involved

At a glance

Trigger

Order confirmed

Primary actor

Warehouse / logistics

Outcome

Device on its way to the customer

Main flow

The usual path from start to finish.

  1. 1
    Pick device and SIM

  2. 2
    Pack and label

  3. 3
    Hand over to courier

  4. 4
    Send tracking link

  5. 5
    Update order status

Exceptions & alternate flows

Address issue

Contact customer

Systems & modules involved

Order MgmtStock MgmtLogistics

Business rules

KPIs to watch

Standards & references

TMF687Stock Management

Related pages

Order Management→Stock Management→Previous: Device Stock Intake→Next: Delivery Status Tracking→Telecom Use Case Library→

This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.