Use case · Billing & Payment
Monthly Invoice Generation
System generates monthly invoice for all recurring charges and usage.
BillingRatingMediation
Billing systemPrimary actor
Billing & PaymentCategory
3Modules involved
At a glance
TriggerBill cycle date reached
Primary actorBilling system
OutcomeAccurate invoices issued on time
Main flow
The usual path from start to finish.
- 1
Collect rated usage and recurring charges - 2
Apply discounts, proration and taxes - 3
- 4
Generate invoice documents - 5
Publish and notify customers
Exceptions & alternate flows
QA failsHold bills and fix
Missing usageWait or rerate later
Systems & modules involved
BillingRatingMediation
Business rules
- Bill cycle and due-date rules
- Payment allocation order
- Disputed amounts excluded from collection
KPIs to watch
- Bills on time
- Payment success rate
- Disputes per 1,000 bills
Standards & references
TMF678Customer Bill Management
TMF676Payment Management
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.