Use case · Billing & Payment
One-time Charge Collection
Single charge collected for device, accessory or one-off fee.
BillingPaymentOrder Mgmt
System or agentPrimary actor
Billing & PaymentCategory
3Modules involved
At a glance
TriggerOne-off fee or device charge
Primary actorSystem or agent
OutcomeOne-off charge collected
Main flow
The usual path from start to finish.
- 1
Create the one-time charge - 2
Collect immediately or add to the next bill - 3
- 4
- 5
Exceptions & alternate flows
Payment failsAdd to next bill
Systems & modules involved
BillingPaymentOrder Mgmt
Business rules
- Bill cycle and due-date rules
- Payment allocation order
- Disputed amounts excluded from collection
KPIs to watch
- Bills on time
- Payment success rate
- Disputes per 1,000 bills
Standards & references
TMF678Customer Bill Management
TMF676Payment Management
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.