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Use case · Campaign & Promotions

Coupon Code Redemption

Subscriber applies a coupon code at checkout for a promotional discount.

Promotion MgmtCart MgmtCPQ
CustomerPrimary actor
Campaign & PromotionsCategory
3Modules involved

At a glance

Trigger

Customer enters a coupon at checkout

Primary actor

Customer

Outcome

Discount applied once, correctly

Main flow

The usual path from start to finish.

  1. 1
    Enter code

  2. 2
    Validate code, dates and limits

  3. 3
    Apply discount

  4. 4
    Mark code used

  5. 5
    Show saving on the order

Exceptions & alternate flows

Invalid or used code

Clear message

Systems & modules involved

Promotion MgmtCart MgmtCPQ

Business rules

KPIs to watch

Standards & references

TMF671Promotion Management
TMF680Recommendation Management

Related pages

Promotion Management→Cart Management→CPQ→Previous: Campaign-driven Activation→Next: Targeted Offer Presentation→Telecom Use Case Library→

This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.