Use case · Device & Equipment
Device Purchase on Installment
Subscriber purchases device spread over monthly payments. Finance plan applied.
CPQCart MgmtBilling
CustomerPrimary actor
Device & EquipmentCategory
3Modules involved
At a glance
TriggerCustomer buys a device on monthly payments
OutcomeDevice delivered; instalments billed monthly
Main flow
The usual path from start to finish.
- 1
Choose device and instalment term - 2
Run affordability or credit check - 3
Create device finance plan - 4
Allocate stock and deliver - 5
Add monthly instalments to the bill
Exceptions & alternate flows
Credit check failsHigher down payment or outright purchase
Early payoffSettle the remaining balance
Systems & modules involved
CPQCart MgmtBilling
Business rules
- Stock reserved at order, released on cancel
- Return window and condition rules
- Finance plans need affordability checks
KPIs to watch
- Device order fulfilment time
- Return rate
- Stock availability
Standards & references
TMF687Stock Management
TMF622Product Ordering
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.