Use case · Number Portability
Port Cutover Scheduling
Port cutover scheduled at specific date and time coordinated with clearing house.
MNPProvisioningOrder Mgmt
OperationsPrimary actor
Number PortabilityCategory
3Modules involved
At a glance
TriggerPort request accepted
OutcomeNumber switches networks at the planned time
Main flow
The usual path from start to finish.
- 1
Agree date and time with the clearing house - 2
- 3
Notify customer of the time - 4
- 5
Verify calls and SMS route correctly
Exceptions & alternate flows
Cutover failureRoll back and reschedule
Systems & modules involved
MNPProvisioningOrder Mgmt
Business rules
- Regulated timelines for each step
- Validation of donor account details
- Temporary numbers for delayed ports
KPIs to watch
- Port success rate
- Average port time
- Rejected ports by reason
Standards & references
National MNP rulesRegulator and clearing-house specifications
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.