Use case · Device & Equipment
Wearable Device Activation
Subscriber activates companion device (smartwatch) on a family sharing line.
Order CaptureCPQResource MgmtBilling
CustomerPrimary actor
Device & EquipmentCategory
4Modules involved
At a glance
TriggerCustomer pairs a smartwatch or wearable
OutcomeWearable connected and sharing the primary plan; billing running
Main flow
The usual path from start to finish.
- 1
Check primary line and device compatibility - 2
- 3
Assign number or shared number - 4
Download eSIM to the wearable - 5
Activate and link to the primary line - 6
Add the wearable line to the primary billing account and start its monthly charge
Exceptions & alternate flows
Device not supportedShow compatible list
Systems & modules involved
Order CaptureCPQResource MgmtBilling
Business rules
- Stock reserved at order, released on cancel
- Return window and condition rules
- Finance plans need affordability checks
KPIs to watch
- Device order fulfilment time
- Return rate
- Stock availability
Standards & references
TMF687Stock Management
TMF622Product Ordering
This page describes generic industry practice and public standards. It is not based on, and does not describe, any particular vendor's product or operator's systems.